About Us

Who We Are

At NSM Canada, we are proud to be the nation’s fastest-growing provider of mobility, home medical equipment, and accessibility solutions. Every day, our mission is simple, to help Canadians live more independently with dignity, comfort, and confidence.

We bring together Canada’s most experienced professionals in complex rehabilitation, seating, mobility, accessibility, and positioning systems. With a nationwide network of respected clinicians, service technicians, and dedicated specialists, we deliver personalized solutions that meet the unique needs of clients, families, and care teams across the country.

NSM Canada, a history across SEVEN decades!

• 1969 — Canada Care Medical begins as Ottawa Ostomy Centre

• 1970s — PG Surg Med and Les Entreprises Médicales de l’Outaouais (Les EMO) established

• 1980s — Advanced Medical and SelfCare Home Health Products founded

• 2010s — Embracor begins serving communities

• 2021 — SelfCare, Advanced Medical, and PG Surg-Med rebrand as NSM Canada

• 2021–2023 — Canada Care Medical, Les EMO, MediSante, and Embracor join NSM

• 2024 — Record client deliveries, service calls, and product sales

Our Focus

Our focus is to provide one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. We deliver independence and self-reliance to our clients, regardless of age or physical challenge; offer reassurance to families and caregivers; and provide flexible, highly professional clinical support to therapists and healthcare professionals.

Our Core Values

Core values are what support the vision, shape the culture and reflect what our company values. These values are our HEARTS:

Honour
Excellence
Accountability
Respect
Teamwork
Service

Our Mission

We deliver personalized solutions to individuals with mobility challenges by bringing industry-leading expertise, uniquely engineered systems and breakthrough technologies. Our products and services provide independence and self-reliance to clients; reassurance to family and caregivers; and responsive, flexible and highly professional clinical support to our referral sources.

Our Vision

Our calling goes beyond being a preferred provider of mobility solutions. It is how we touch lives with a genuine compassion that begins deep within our hearts and is carried throughout everything we do. It is what will continue to drive us to build lifelong relationships with our clients, honouring their journeys of independence with ingenuity and excellence that help them move through life.

We will never be satisfied until we have exceeded expectations of those we serve in our quest to be a trusted partner. Breaking more barriers, impacting more lives. Taking us where we aspire to be, and our clients, where they deserve to go.