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1-833-NSM-MOVE / Toll-free: 1-833-676-6683


COVID-19 Precautions

National Seating & Mobility has been designated as an essential service by Vancouver Coastal Health. Please see their letter here for further details.

Because National Seating & Mobility Canada provides products and services for medical needs, including hospital discharges, we need to continue to be able to provide these services while keeping the health and safety of our clients and our staff as the top priority.

Our parent company, NSM (National Seating & Mobility), has activated their Emergency Preparedness Task Force, which is meeting frequently to review the latest updates and take the necessary steps to determine the best ways to continue to support you and your clients.

Here are the main Task Force guidelines that we've implemented (many of which we've already been doing as part of our regular practices):



  • Stop handshaking – use other non-contact methods of greeting.
  • Clean hands frequently and properly.
  • Avoid touching your face.
  • Cover coughs and sneezes with a tissue and discard the tissue. If you have no tissue, sneeze or cough into your bent elbow.
  • Disinfect surfaces like doorknobs, tables, desks, and handrails regularly.


Infection Control Policies

  • Clean and properly disinfect all stores, vehicles and equipment. Increased disinfecting procedures are being implemented at this time.
  • Use a new set of gloves for each delivery/client interaction, disposing of them hygienically immediately after use.
  • Disinfect client care areas after each client interaction, such as waiting area, evaluation rooms and service areas.
  • Display “stop the spread of germs” poster on entry points to all locations.


Additional Precautions

  • Employees who can work remotely are encouraged to do so.
  • Employees that contact COVID-19 must remain off work until cleared by a health care professional.
  • Employees that have symptoms of COVID-19 or have been in contact or have household members with COVID-19 or exhibiting symptoms of COVID-19 must not report for work and must get tested. These employees will remain off work until a negative test result has been obtained. 

If you have any concerns, questions or want further details, please contact us.

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